PRODUCT CONDITIONS
 

Please note that some vintage may exhibit signs of wear and develop a distinctive patina over time. These natural variations are inherent characteristics of vintage materials and are not defects. The presence of patina adds to the charm, uniqueness, and authenticity of each piece. We strive to accurately capture and represent the vintage aesthetic in our products. However, please be aware that the appearance of patina may vary from item to item, enhancing their individual character. We encourage you to embrace these imperfections as part of the vintage experience. We meticulously detail any imperfections of our products in their descriptions, ensuring you know exactly what to expect in every purchase.

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SHIPPING FAQ
 

Q: Is shipping included in the pricing of all products?
A: Shipping is included in the pricing of our products except for larger furniture pieces such as chairs, stools, and tables. Enjoy free shipping on all orders to Canada, while standard shipping rates apply for orders to the United-States.
 

Q: How is shipping calculated for larger furniture pieces?
A: Shipping for larger furniture pieces will be calculated at checkout based on your location and the size of the item.
 

Q: How long does it take for my purchase to be processed and shipped?
A: Please allow 5-7 business days for your purchase to be processed and shipped.
 

Q: How will I know when my order has been placed and shipped?
A: You will receive an email confirmation once your order has been placed. Additionally, you will receive another email with a tracking number once your product has been shipped, allowing you to track its journey to your doorstep.

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RETURNS
 

At The Everlasting Room, we take pride in offering carefully curated vintage accessories, each with its own unique charm and character. Due to the nature of pre-loved products and our commitment to transparency, all sales are final.

We meticulously describe each product's condition in its description to ensure you have a clear understanding of its vintage appeal before making a purchase.

Refunds may be considered at The Everlasting Room's discretion under exceptional circumstances. If you have any questions or concerns regarding your order, please don't hesitate to reach out to us at everlastingroom@gmail.com. We're here to assist you every step of the way.

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PACKAGING
 

Our commitment to sustainability extends beyond our product offerings. We believe in the power of recycling and reducing waste wherever possible, which is why you may find that your order arrives in previously used packaging materials.
 

We encourage you to join us in our mission by reusing any packaging materials included with your order. By giving these materials a second life, we collectively contribute to minimizing our environmental footprint and promoting a more sustainable future.

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SUPPORT 

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If you require any assistance or have any inquiries, please feel free to reach out to us at everlastingroom@gmail.com. Our dedicated support team is readily available to address any questions or concerns you may have. 
Thank you for choosing The Everlasting Room—we look forward to assisting you!

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